Terms of Service & Conditions of Sale
1. Agreement to Terms
By accessing www.thegamersupply.com or submitting a purchase order, you agree to be bound by these Terms of Service, our Privacy Policy, Refund Policy, and Shipping Policy. If you do not agree with any part of these terms, please do not use our service or place an order.
2. Product Description & Pre-Order Allocations
TheGamerSupply.com sells factory-sealed PlayStation®5 Pro console hardware bundles combined with genuine pre-order entitlement for Grand Theft Auto VI (PS5 edition). Each bundle includes:
- Sony PlayStation®5 Pro Digital Console (2TB NVMe SSD)
- DualSense® Wireless Controller (White)
- Grand Theft Auto VI Genuine Launch Game Edition (Day-One digital activation voucher inside sealed case)
- High-Speed HDMI 2.1 Cable, AC Power Cable, USB-C Charging Cable, and Horizontal Stand Feet
- ASTRO's Playroom (pre-installed by manufacturer)
Orders represent guaranteed warehouse hardware allocations scheduled for delivery to coincide with the global retail release date on November 19, 2026.
3. Transparent Pricing & No Hidden Fees
The total price for the standard launch bundle is $899.00 USD. This price is strictly locked upon order submission. There are zero hidden fees, zero membership dues, and zero surprise surcharges. Tracked priority ground courier shipping with signature confirmation is included at no additional charge.
4. Payment Processing & Security
All payments are securely processed off-site via Viva.com (Viva Payments), a PCI-DSS Level 1 certified European banking institution and licensed payment processor. TheGamerSupply.com never collects, processes, or stores your credit card number, CVV code, or banking PIN on our servers. Your payment information is encrypted end-to-end via TLS 1.3 standards.
5. Pre-Order Cancellation & Refund Rights
We respect full customer consumer rights under FTC guidelines and international distance selling regulations:
- 100% Pre-Dispatch Cancellation: You may cancel your pre-order at any time prior to courier dispatch for a full 100% refund, no questions asked.
- 30-Day Post-Delivery Return Window: You may return your sealed, unopened bundle within 30 calendar days of delivery for a full refund in accordance with our Refund Policy.
- Manufacturer Warranty: Every PlayStation®5 Pro console carries a genuine 1-Year Sony Manufacturer Limited Hardware Warranty.
6. Shipping & Signature Confirmation
Due to the high valuation of gaming hardware, all deliveries are dispatched exclusively via tracked courier services (UPS or FedEx) with mandatory adult signature required upon delivery. Please refer to our Shipping Policy for complete logistics details.
7. Intellectual Property & Nominative Fair Use
PlayStation®, PlayStation® 5, PS5®, PS5® Pro, DualSense®, and PSSR are registered trademarks of Sony Interactive Entertainment Inc. Grand Theft Auto®, Grand Theft Auto VI™, GTA 6™, and Rockstar Games® are registered trademarks of Take-Two Interactive Software, Inc. The Gamer Supply LLC claims no ownership over these registered marks and references them purely under nominative fair use principles to accurately inform consumers of product compatibility and contents.
8. Limitation of Liability
To the fullest extent permitted by applicable law, The Gamer Supply LLC shall not be liable for any indirect, incidental, or consequential damages resulting from manufacturer hardware defects (covered under Sony warranty) or publisher release schedule shifts dictated by the game publisher.
10. Governing Law & Corporate Entity
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States. The Gamer Supply is operated by The Gamer Supply LLC, with principal registered office at 6000 Poplar Avenue, Suite 250, Memphis, TN 38119, USA. Contact: [email protected].